Reporting into the Lead Support Engineer, you’ll be providing support to customers, communicating directly with clients and 3rd parties to help resolve technical issues. Supporting existing and new developments, identifying and suggesting upon key areas of improvement throughout the systems and sharing knowledge & experience with other departments.

Stockton-on-Tees

Service Delivery

United Kingdom

Closes in 2 weeks from now

As a Technical Support Advisor at Visualsoft you will support outstanding customer service and technical support to all our clients via phone and the ticket system. Your role will ensure that all received tickets are processed in a reasonable amount of time in line with KPIs to offer the best service possible. You will work closely with the wider team and other departments in order to find a reliable and fast solution to tickets received.

Stockton-on-Tees

Service Delivery

United Kingdom

Closes in 2 weeks from now