Head of Social (Newcastle upon Tyne)

We’re on the lookout for a Head of Social responsible for the management, performance and growth of the social media team and service offering.

The Head of Social Media role is to support and progress the Social Media team constantly offering a service that is best in class. This involves overviewing all aspects of the service making improvements wherever possible alongside managing a select few clients.

Working closely with clients on social media strategy, helping clients understand how social can be part of their marketing mix and how it can sit alongside wider digital campaigns.

Located in both Newcastle and Teesside sits a collaborative social media team who are in need of a new leader - someone who can grow the function and deliver cutting-edge social strategies for our clients.

Whether you're an experienced Social Manager looking for your next step, or a seasoned Social professional looking to become an integral part of a rapidly growing digital agency, this could be a really great opportunity for you. You can be from a client-side or agency background but must be an expert at all things social.

Sound good? Discover more and apply today...

What you’ll be doing:

Main duties & responsibilities include:

  • Management of staff and continued staff development
  • Constantly strive to improve and maintain processes and procedure documents
  • Be the go to within the agency for all things social
  • Identify and execute internal training
  • Maintain and increase efficiency across the Social Media team
  • Develop the service offering to maintain best in class standard
  • Responsible for commercial growth of the department
  • Identify sales opportunities
  • Handle and prepare sales documentation and sales pitches
  • Lead, speak and engage at external events and conferences
  • Maintain expert knowledge at the forefront of Social Media. Stay up to date with emerging tech and trends
  • Overall responsibility for social client retention
  • Maintain and update Social Media sales documentation

What we need to see:

The Visualsoft team is the perfect combination if you ask us. Team members are talented, ambitious, motivated, expert and a whole lot of fun, and we want someone who can join the team and be part of our fantastic culture.

  • This role requires someone with excellent communication skills and who is an absolute expert within the Social Media industry.

  • The ability to lead a team and influence others within the business is essential, using technology and industry leading practices.

  • The Head of Social Media will be expected to be experienced in the following:

  • 5+ years' experience either agency or client side

  • Extensive experience of campaign management

  • Solid expertise in social media platforms and tools, analytics, forecasting and measurement

  • Experience in building and executing social media strategies, whether in-house or for clients

  • Strong background in paid social models and execution

  • Expert in Facebook Ads interface & campaign set up with a DR focus

  • Management of a specialist team with the ability to lead

  • Working to tight deadlines as a team and as an individual

  • Client-facing experience at a senior level

  • Client meetings and strategy presentations

  • Confident in both written and spoken communication with the ability to present to, and engage, audiences

  • Good organisation skills, accuracy and attention to detail

  • Be able to work as part of a team as well as using own initiative

  • ‘Self-motivated’ with an ability to demonstrate a can-do approach

  • It will also be desired for the successful Candidate to have:

  • Experience in ecommerce

  • Experience in other digital media channels

  • Google Data Studio

  • Attribution

  • Google Tag Manager

What we’ve got to offer:

We offer a competitive salary, a great working environment, and outstanding benefits including:

  • Competitive basic salary
  • Unlimited holiday
  • Fully flexible working
  • Bupa Employee Assistance Programme
  • Free breakfast, fruit & protein shakes
  • Discounts across our brands
  • Regular team social events
  • Training & development

So if you think you've got what it takes to join one of the UK's leading eCommerce providers, we'd love to hear from you.

A little formality... by applying you implicitly consent to us processing your personal data for review for this vacancy only. We think the cover letter is so important, so use it to give us your best elevator pitch! Share your expertise and experience and tell us why you’re the perfect fit for our team!

How to Apply:

Fill out the form and add your current CV and a cover letter. We think the cover letter is so important, so use it to give us your best elevator pitch! Share your expertise and experience and tell us why you're the perfect fit for our team!

We regret that, due to high competition for roles at Visualsoft, we are only able to contact successful candidates. If you don't hear from a member of our team within 28 working days of submission, you have not been successful on this occasion.

Talent Hunter Referral Bounty - £1000 Help us find the right talent to join our team, and get a handsome reward in return. It couldn’t be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty!

If you have a Portfolio of your previous work on Github or Dribbble or anywhere else online, post the URL above!
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  • Department
  • Location
    Newcastle upon Tyne
  • Country
    United Kingdom
  • Closing Date
    5 days from now


  • Salary
    Competitive + Benefits Package

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